Welcome to Haverkamp Makelaardij. We value clear communication and short lines of contact — including when it comes to the rules of engagement. These Terms & Conditions explain exactly what you can expect from us and what we need from you for a successful working relationship.
An assignment (for example, for sale, purchase or rental) only comes into effect once we have confirmed this together in writing (or by email). This confirmation clearly describes our agreements on the services provided, the commission (our fee), and any related start-up costs.
As a Register Real Estate Agent, we commit 100% to representing your interests. We work carefully, expertly, and keep you proactively informed of all developments regarding your property.
We are always clear about our role. For any specific property, we never act simultaneously for both the buyer and the seller, or for both the tenant and the landlord.
To be able to advise you optimally, we rely on you to provide us in good time with all honest and relevant information about the property (such as hidden defects or legal particulars).
During our collaboration, you are exclusively bound to us for the assignment in question. This means you may not engage another agent or independently make arrangements with potential buyers/tenants outside of us, unless we have specifically agreed otherwise.
As a real estate agent, we are legally required to carry out customer due diligence. We therefore kindly ask you to provide the required identification documents in good time.
For a sales or purchase assignment, we generally work on a no cure, no pay basis for the commission. You only pay the commission once the transaction has been successfully completed at the notary.
Any costs incurred for marketing (such as photography, listing on Funda, or measurement) are invoiced or settled in advance, regardless of the outcome of the process. We agree on this with you beforehand.
Invoices must be paid within 14 days of the invoice date, unless settlement takes place through the notary.
You have the right to withdraw the assignment at any time. If you do so, you do not owe us any commission, unless other arrangements have been agreed in the assignment confirmation. However, you are required to reimburse the start-up or marketing costs incurred up to that point and/or any withdrawal costs, as agreed in the service assignment.
Haverkamp Makelaardij has the right to return the assignment if there is a breach of trust or if you fail to fulfil agreed arrangements.
If, after termination of the assignment, the property is nevertheless sold to a party that we introduced or with whom we negotiated during our collaboration, we retain the right to the agreed commission.
Although we carry out our work as a Register Real Estate Agent with the greatest possible care, our liability for any damages is limited to the amount covered by our professional liability insurance.
If you are ever dissatisfied with our services, please let us know right away. We're happy to discuss it in person to resolve it quickly and to your satisfaction.
Dutch law applies to all our assignments.
Do you have questions about these terms or the arrangements in our collaboration? We're happy to explain further. Feel free to contact us at info@haverkampmakelaardij.nl.
Version: July 2026
Applicable to: all assignments of Haverkamp Makelaardij